Desktop app settings

An admin decides how the desktop app behaves on everyone’s computer: whether it starts by itself, when it stops the timer, and what it records. A change reaches every running app at once.

Where

Workspace settings, General, Desktop app

Who

Owner and admins

GroupSettingStarts as
Starting and stoppingStart Punchly when the computer startsOn
Start a timer as soon as the app opensOff
Stop the timer when the screen locks (Windows)Off
Stop the timer when the computer sleepsOff
Stop the timer when the computer shuts downOff
Idle timeNotice idle timeOn
Ask after a number of minutes of no activity (1 to 120)5 minutes
Screenshots (Pro)Take screenshotsOff
How often (every 1 to 60 minutes)5 minutes
Quality: Standard, or High resolution (Enterprise)Standard
Keep screenshots for a number of days365 days
ActivityPrivate timeline on the member’s own computerOn
Upload app names for admins to see (Pro)Off
Include window titles as well as app namesOff
Who can see and remove itWho can see activity and screenshotsAdmins only
Who can delete itAdmins only

The Devices screen

Devices, in the Manage group, lists the computers running the desktop app. Members see their own. The owner and admins also see everyone’s.

  • Each computer shows when it was last seen, its system and app version, and what it can do: idle detection, screenshots, window titles.
  • Remove stops the app on that computer reporting at once. It has to be paired again to be used. Time it already sent is kept.

Use Remove when a computer is lost, sold or passed to someone else.