Jira Cloud
Connect Jira and your team tracks time against the real work: each Jira project you choose becomes a Punchly project, and each of its issues becomes a task. Punchly only reads from Jira. Nothing is written back.
Where
Workspace settings, Integrations, Jira Cloud
Who
Owner and admins
Plan
Standard
Connect
- Press Connect to Jira.
- Sign in to Atlassian and allow Punchly to read your Jira.
- If your account reaches several Jira sites, choose the one to add.
Punchly sees only what that Atlassian account can see. More sites, for example a client’s Jira, can be added with Add a Jira site.
Choose which projects to bring in
- Press Jira projects on the site’s row.
- Tick the projects.
- Press Review changes to see what will happen, then Apply.
- Tasks are named with the issue key and summary, such as “PROJ-12 Fix login”.
- Open issues come in, and resolved ones changed in the last 90 days.
- Under Advanced, a JQL filter can narrow which issues come in, for example to leave out epics.
- Unticking a project later archives it in Punchly. Its tasks and time stay.
Keeping in step
Punchly checks Jira every 15 minutes, and hourly once nothing has changed for a while. Sync now checks at once.
| In Jira | In Punchly |
|---|---|
| A new issue | A new task |
| An issue is renamed | The task is renamed |
| An issue is resolved | The task is marked done and leaves the pickers. Its time is kept |
| An issue is reopened | The task is active again |
| An issue is deleted | The task is closed, never deleted, and marked “Deleted in Jira” |
| A project is archived or deleted | The project is archived. Its time is kept |
Good to know
- Jira owns the names. A project or task that comes from Jira cannot be renamed in Punchly. Rename it in Jira and Punchly follows.
- A chip on the project and on each task opens it in Jira.
- Everything else works as for any project: rates, access, estimates, reports.
- If the person who connected Jira leaves the workspace, the card says so. Reconnect with an account that will stay.